Dedicated Travel PA

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Off Sight – I like the traditional way of doing business, you stay where you are and give me the support I need. A visit now and again might be nice.

On Sight – I prefer to have my travel agent in the same building as me, sometimes it’s needed to walk through and have a chat in person.

Online Booking Tool – I have the time to do it myself, sure I’ll still need the support from time to time however for the most of it, leave it to me.

We’ll help you with a full needs analysis and discuss the findings, guiding you every step of the way to ensure you’re getting the package that is best suited to you.

 

Book a complimentary need analysis
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Our Promise to You

Tailor Made Service

Your very own Travel PA dedicated to you, someone matched to your needs, who knows and understands your business. We learn about you and your employers to ensure we know their wants, needs and requirements.

Never Be Stranded

Backup consultant provided for times when your consultant is of out of reach. You’ll always be advised in advance if or when your Travel PA will be out of reach.

Always There For You

Office Hours Monday – Friday (excludes public holidays). Available 24/7 on email, what’s app, SMS, phone or in person.

Response Time - You Tell Us

Immediate acknowledgement of email receipt.
Phone always answered.

Quote/Booking turn around time -you tell us.

Service Safe Guard

In person travel review meeting done every 2 – 6 months depending on client request.

We Know What You Want

Detailed traveller & company profiles saved on booking system.
Travel Policy loaded onto booking system to ensure followed at all times.
All quotes / bookings will be done inline with client policy & profiles.

Number Crunching

Invoices to be sent daily unless otherwise requested. All payment upfront via EFT, Travel Lodge or Credit Card.

Reporting - The Story Numbers Tell

On demand, as requested by client with our recommendations.

Real Transparency

We’re happy to show you externally audited financials relating to your account and what you’ve been charged.

Mistakes Do Happen

If it’s yours we’ll fight on your behalf for every cent even if the rules say “no go”.
If it’s ours we’ll right the wrong at our expense.

Our Value Promise

We guarantee to always provide you with the best possible value relevant to your travel requests and needs. If we don’t deliver on our service we won’t charge for it.

Delivering The Best Value

Through our highly discounted rates & professional advice we guarantee savings.
139

Excellent and personal service! Kudos to the team fro such a wonderful travel experience!!

Susan Harris, Client
140

Travel PA sorted out all my travel concerns and organised all my bookings perfectly! Really took the headache out of my business trip. Will definitely use them again!

Cate Smith, Client
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